Privacy Policy

When you interact with our website, we may collect the following:

• Contact details you provide through our forms — such as your name, phone number, email address, and city or PIN code — when you book a test ride, request a callback, download a brochure, join a waitlist, or submit a support concern.
• Dealer or partner enquiries you submit through the dealership enquiry form.
• Usage data collected automatically — pages visited, approximate location derived from your IP address, device and browser type — through analytics tools described below.

We only ask for the information we need to respond to your request. We do not collect payment card details on this website.

• To contact you about your test ride, booking, enquiry, or support concern.
• To share updates about our scooters, launches, offers, and events — via phone, SMS, WhatsApp, or email.
• To improve our website, content, and customer experience using aggregated analytics.
• To comply with applicable legal and regulatory obligations.

Forms on this website include a consent checkbox. We use your details for marketing communications only when you have given consent, and you can withdraw it at any time by contacting us at support@gauraelectric.in.

You may also receive browser notifications if you opt in through the notification prompt. You can turn these off at any time in your browser settings.

We use trusted service providers to run this website. These include:

• Google Analytics and Google Tag Manager — to understand how visitors use our site (with cookies or similar technologies).
• Google Maps — to display our dealer locations and power the location search on the Dealers page.
• Push notification service — to send you updates you have opted in to receive.

These providers process limited data on our behalf under their own privacy terms. You can manage or delete cookies through your browser settings.

We keep your personal information only as long as needed for the purposes above or as required by law, then delete or anonymize it. We apply appropriate technical and organizational safeguards — including access controls and encryption in transit — to protect it from unauthorized access, alteration, or disclosure.

You may ask us to access, correct, or delete the personal information we hold about you, or object to its processing, by writing to us. We will respond within a reasonable time.

Questions about this policy or your data? Email support@gauraelectric.in or call +91-96001-04088. You can also reach our team in Palani, Tamil Nadu, India.